Charlotte portrait studioCart0Book a sessionQuestions, answered.
Quick answers about booking, timing, packages, policies, and what to expect during your Portrait Pros session.
Appointments are required.
Same-day appointments may be available when openings remain. Portrait Pros does not accept walk-ins.
Call 866-476-4763BookingDo I need an appointment, or can I walk in?
Appointments are required. Same-day appointments may be available if we have openings. We do not accept walk-ins.
BookingMy appointment shows 10:00–11:00. Can I arrive anytime during that hour?
Please arrive at your scheduled start time. Sessions begin on the hour. The typical flow is 15–20 minutes for photos, about 20 minutes for editing, and the final 20 minutes to select images and complete prints or delivery.
PackagesI’m trying to book the Special—where do I select it?
Your appointment reserves your time only. You’ll choose your package—including Specials, Digitals-Only, and Prints—using the form sent before your appointment.
PackagesWhat are Timed Sessions?
Timed Sessions let you photograph for a set amount of time and receive all usable edited images digitally, without selecting a package. You may return within 30 days for 50% off print pricing.
ProcessHow does the session work from start to finish?
A $10 deposit reserves a Package Session. At the studio, we photograph for 15–20 minutes, edit for about 20 minutes, and use the remaining time to select images and finalize prints or digitals.
ProcessDo you provide prints and/or digitals the same day?
Yes. For regular in-studio sessions, you’ll leave with your selected photos by the end of your session.
PoliciesDo you offer a grace period?
We allow a 10-minute grace period. After 10 minutes, the deposit is forfeited. After 15 minutes, the session is cancelled and you may book the next available appointment.
PoliciesCan I bring my own photographer?
At this time, outside photographers are not permitted.
LocationWhere are you located?
Inside Northlake Mall on the lower level between Macy’s and Belk: 6801 Northlake Mall Dr., Suite 152, Charlotte, NC 28216.
StudioDo you have props?
Yes—throne chairs, children’s chairs, blankets, numbers and letters, newborn props, graduation props, and seasonal pieces. You may bring safe props, but no outside backdrops, confetti, glitter, or wet items. Cake-smash clients should bring a 6-ft floor cover.